Eyewear Consultant

Eyewear Consultant

Eyewear consultants deliver premium eyewear solutions to every patient in an engaging manner that completes the exam experience. With an understanding of the gallery’s sales function, you enthusiastically represent the inventory selection, are knowledgeable about styling, fit, and lens technology, are comfortable with selling, and are happy to engage outwardly with every patient.

Attitude and Work Ethics:

The ideal EC candidate is eager to learn all aspects of optometric patient care and eyewear. They are steady and consistent in their demeanor, value excellence, and are not afraid to ask questions. They enjoy being part of a close team and take responsibility for the mutual success of all through their individual performance. Above all, they are kind and patient-centric, leaving each patient with a feeling of wellbeing.

ECs utilize technology in all aspects of their responsibilities, including electronic measuring and tracing devices and electronic medical records. An openness to learn new technology, both in eyewear and devices, is essential to the role.

Employees of Valley Vision Optometry appreciate a strong work-life balance and consistent schedule. They enjoy representing VVO at community events and are proud to be part of the practice.

Responsibilities:
  • Frame and lens selection
  • Reviewing Rx’s and doctor’s recommendations with patients
  • Measuring and specifying frame and lens orders
  • Tracing frames
  • Loaning frames and placing frames on hold
  • Instructing patients on the use and care of new lenses and frames
  • Prescription release
  • Eyewear repairs and adjustments
  • Post-dispense follow-up and ensuring patient satisfaction
  • Problem-solving for patients having challenges with their eyewear
  • Verifying lens orders as they arrive to ensure they are correct for the patient
  • Maintaining the cleanliness of optical displays and merchandise
  • Learn all facets of patient reception and vision care to provide backup to the team when necessary.
  • Other duties, as requested by the leadership team
Qualifications:
  • Proficient in the use of the internet and Microsoft Office
  • Solid keyboarding skills: 50 WPM
  • Excellent spelling and clear communication
  • Sales experience
  • Familiarity with optometry or medical office protocols is an asset but not necessary.
  • Familiarity with lenses, tints, coatings, sunglasses, and frames is an asset but not necessary.
  • Strong ability to function on multiple tracks at the same time.
  • Self-starter with the willingness to move things forward in a professional manner
Strengths:
  • Adaptability: you prefer to go with the flow. You tend to be a “now” person who takes things as they come and discovers the future one day at a time.
  • Communication: You generally find it easy to put your thoughts into words. You are a good conversationalist and presenter.
  • Context: you enjoy thinking about the past. You understand the present by researching history.
  • Developer: you recognize and cultivate the potential in others. You spot the signs of small improvement and derive satisfaction from evidence of progress.
  • Empathy: You can sense other people’s feelings by imagining yourself in their lives or situations.
  • Individualization: you are intrigued by the unique qualities of each person. You have a gift for figuring out how different people can work together.
  • Restorative: you are adept at dealing with problems. You are good at figuring out what is wrong and resolving it.
Profit Share Program:
  • After your successful 90-day introductory period, you will get to be included in our profit-sharing program.
Benefits:
  • In-house Eyecare and Eyewear Plan
  • Extended healthcare plan with Green Shield Canada
Job Types:

Part-time/Full-time, Permanent

How to Apply:

If this sounds like the kind of career you have been looking for, please send a copy of your CV to dr_golemba@valleyvisionoptometry.ca with the tagline “I’m pumped to come to Port Alberni” in the tagline.

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