After purchasing my frames in Ottawa earlier this year at Laurier Optical, somehow one of the nose pads was lost. I returned to Ottawa and ordered the nose pads from one of the managers. I phoned long distance, was told yes we have thei returned to Ottawa went into the store to purchase the parts. Only to find out I had been lied to. I returned home to Alberni while shopping I ran into my optometrist I asked him where I could order the parts. Since they don't sell Nike frames, could he point me in the right direction. He pulled out his phone, took a few pics. He then said my staff will follow up with you Next day, I was called, your nose pads will be in the store in a couple days. I got the call, not only did they repair my glasses free of charge, they GAVE me the nose pads FREE. My daily glasses I purchased from Valley Vision, my spares from out of town .. Lesson learned... Outstanding service, your Valley Vision team really do rock. I love local, and service that is truly amazing Merry Christmas to all.

Five stars for accuracy,extremely helpful,and polite. Organized and very thorough . Great appointment. Super happy with the product.

Very professional, courteous, friendly and helpful staff. Comfortable ambiance, convenience of direct billing and affordable, competitive pricing. Highly recommended.

Valley Vision is a very professional practice. Doctor Golemba and staff are very knowledgeable and up-to-date with all aspects of eye care. The equipment is well maintained and updated. The office and it's surroundings are clean and pleasant. I highly recommend Valley Vision for any of your family's eye health care.

Prompt, pleasant, detailed examination, very happy with my experience here

Modem building professional staff. Easy experience.

Amazing service, happy energy and educational. I had 20/20 my while love but had no idea about Behavioral Vision until now and am blown away!! Thank you so much