Privacy Policy
Valley Vision Optomerty: Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website. Valley Vision Optometry is committed to safeguarding your privacy and ensuring the confidentiality of your data.
Sharing Information With Others
We obtain your written or verbal consent before sharing your personal information. We do not sell or distribute your personal information without your consent, except where required by law or for credit reporting purposes. Privacy legislation allows specific instances where we can or must collect or report information without your consent, such as during fraud investigations or in response to legal orders.
We may need to share your information with business partners, like lens labs, to provide the services or products you requested. We also share necessary information with insurance firms or government agencies for reimbursement purposes. If your vision concerns require the involvement of other medical professionals, your Doctor may share your information to ensure the best diagnosis, treatment, and service.
Within our office, we may use your contact information to inform you about products or services you might be interested in via phone calls, newsletters, or other means. This is to help you find the best possible vision care. You can request to have your name removed from our communication lists at any time.
Your Financial Information
Depending on the method of payment you are using, we may collect your name, address, credit or debit account numbers, and other information necessary to complete your transaction. We protect this information in the same manner as your other personal information, and do not share it with any parties other than those financial institutions involved in processing your payment.
Viewing Your Information
On request, you may see the personal, health and financial information that we have on your file(s). If your files contain information from other parties on your file, we cannot disclose that information to you for legal and business reasons – that information is legally the property of the person(s) or company that provided it. Please contact us if you wish to view your file information. It may take up to ten working days for us to gather this information for your review.
Privacy Laws And Regulations
Canada’s privacy legislation regulates organizations that collect, use, or disclose personal information in the course of commercial activity.
The Need For Privacy Protection
In today’s world of electronic information, we all want to ensure that our personal and financial information is secure. We also want to know that our information is only being used in appropriate ways.
Our Doctors and staff share your commitment to preserving your privacy.
Information You Share With Us
We take pride in helping you meet your needs through a full range of vision products and services. In obtaining our services, you share information with us about who you are, where you live and work, and aspects of your lifestyle. The information that we require about you will vary depending on the type of product or service you are requesting. We obtain this information from you directly. With your consent, we may also obtain information from other medical professionals, financial institutions, or other sources you may have given us. Please refer to each individual office’s Privacy Policy for further information.
How We Help Protect Your Privacy
Our essential commitment to you is that we will only use your personal information as required to provide you with excellent vision care services and products, and we will respect your privacy choices. We do a number of things to protect the confidentiality and security of your personal information. These steps include:
- keeping our offices, file storage, and desks secure
- limiting access to information to staff and consultants who require it
- investigating suspected security problems, and
- using reasonable security measures such as passwords and encryption for electronic information.
For Further Information, You May Contact The Privacy Officer.Valley Vision
Question about Our Privacy Policy?
For Further Information, You May Contact The Privacy Officer.Valley Vision