Use the appropriate form below to reach our office:
We Accept:
We are currently offering in-office care by appointment only.
COVID-19 UPDATE
The following is a summary of the steps we have taken to protect your safety.
Physical Distancing Measures:
o Reducing density of people: We have adopted a schedule which will reduce the amount of patients in our facility at one time.
o We will have some of our team working from home operating a call centre and tele-medicine pre-screening.
o Spacing stickers have been placed on our floor.
Engineering controls:
o Forms have been digitized and will be emailed to patients in advance of the appointment to minimize contact.
o A “For Payment" button has been installed on our website, valleyvisionoptometry.ca for patients to be able to pay from home to minimize contact.
o Plexiglass barriers have been installed at all 3 Front Desk stations
o Our doors will remain locked during Phase 2, opening the door to let in scheduled patients only.
o A dropbox has been installed for patients to drop off glasses in need of repair.
o Contact lens sales are administered through our webstore.
Administrative controls:
o Cleaning protocols have been written. Staff training on these protocols has been scheduled.
o Clear rules are posted on our front door and throughout all of the stations in our office.
Personal protective equipment:
o Patients will be required to wear a mask upon entry to the office and throughout their time with us. Those who do not have a mask will be supplied a surgical mask upon entry.
Policies around sickness:
o Employees and patients with cold or flu symptoms will be required to stay home.
Frequent hand washing:
o Patients, Doctors, and our Team will be required to wash hands upon entry and exit in to the exam rooms.
o Eyewear Consultants will wear gloves when handling eyewear and performing adjustments.
We currently are operating a reduced schedule, so are triaging patients to ensure those with the highest needs are prioritized.
Sincerely,
Dr. Shaun Golemba
In case of emergency outside office hours, go to West Coast General Hospital.