Patient Care Coordinator

Alicia grew up on the island but has mostly been living in Alberta for most of the past decade. As our Remote Patient Care Coordinator she answers the phone, manages all of the friendly reminders when you are due for your next appointment, sends out history forms prior to your appointment and saves them when received. She also answers general inquiries over email. About working at Valley Vision Optometry, Alicia says “I like the way that the clinic is relationship/patient-focused, it feels less transactional and more about building rapport and getting to know our patients on a more personal level.” She loves hearing from patients that we’ve had a positive impact on their lives.

In her spare time, Alicia spends time with her dog and reads. Her favorite books are Jane Eyre by Charlotte Bronte, A Game of Thrones by George R. R. Martin, and Outlander by Diana Gabaldon. Her favorite quote is from Franklin D. Roosevelt: “When you reach the end of your rope, tie a knot in it and hang on.”

Other Team Members

Every single one of our team is devoted to giving you the best experience. Everyone undergoes advanced training. 


Vision Care Coordinator


Eyewear consultant, Optometric Assistant​


Licensed Optician​