Eyewear Consultant

Eyewear Consultants deliver premium eyewear solutions to every patient in an engaging manner that completes the exam experience. With an understanding of the gallery’s sales function you enthusiastically represent the inventory selection, you are knowledgeable about styling, fit and lens technology, are comfortable with selling, and happy to engage outwardly with every patient.

Attitude & Work Ethic

The ideal EC candidate is eager to learn all aspects of optometric patient care and eyewear. They are steady and consistent in demeanor, value excellence and are not afraid to ask questions. They enjoy being part of a close team and take responsibility for the mutual success of all through their individual performance. Above all they are kind and patient-centric, leaving each patient with a feeling of wellbeing.

ECs utilize technology in all aspect of their responsibilities including electronic measuring and tracing devices and Electronic Medical Records. An openness to learn new technology, both in eyewear and devices, is essential to the role.

Employees of Valley Vision Optometry appreciate a strong work-life balance and consistent schedule. They enjoy representing VVO at community events and are proud to be part of the practice.

Responsibilities

Frame and lens selection
Reviewing Rx’s and doctor recommendations with patients
Measuring and specifying frame and lens orders
Tracing frames
Loaning frames, placing frames on hold
Instructing patients on the use and care of new lenses and frames
Prescription release
Eyewear repairs and adjustments
Post dispense follow ups and ensuring patient satisfaction
Problem solving for patients having challenges with their eyewear
Verifying lenses orders as they arrive to ensure they are correct for the patient
Maintaining cleanliness of optical displays and merchandising
Learn all facets of patient reception and vision care to provide backup to team when necessary
Other duties as requested by leadership team

Qualifications

Proficient in use of internet and Microsoft Office
Solid keyboarding skills: 50 WPM
Excellent spelling and clear communication
Sales experience
Familiarity with optometry or medical office protocols an asset but not necessary
Familiarity with lenses, tints, coatings, sunglasses and frames an asset but not necessary
Strong ability to function on multiple tracks at the same time
Self-starter with willingness to move things forward in a professional manner

Strengths

Adaptability - you prefer to go with the flow. You tend to be a "now" person who takes things as they come and discover the future one day at a time.
Communication - you generally find it easy to put your thoughts into words. You are a good conversationalist and presenter.
Context - you enjoy thinking about the past. You understand the present by researching history.
Developer - you recognize and cultivate the potential in others. You spot the signs of small improvement and derive satisfaction from evidence of progress.
Empathy - you can sense other people’s feelings by imagining themselves in others lives or situations.
Individualization - you are intrigued with the unique qualities of each person. you have a gift for figuring out how different people can work together.
Restorative - you are adept at dealing with problems. You are good at figuring out what is wrong and resolving it.

Profit Share Program:

After your successful 90-day introductory period, you will get to be included in our profit sharing program.

Benefits:

In house Eyecare and Eyewear plan
Extended healthcare plan with Green Shield Canada

Job Types:

Part-time/Full-time, Permanent

How To Apply:

If this sounds like the kind of career you have been looking for, please apply by sending your cover letter and resume to andrew@valleyvisionoptometry.ca with the subject header “I’m pumped for this job!”

Eyewear Consultant