Skip to main content

Low Vision Vision Therapy

Call 844-505-4250
Home » Low Vision Blog » The 3rd Person in the Exam Room

The 3rd Person in the Exam Room

adult woman with senior womanMany of the people who enter our offices seeking low vision care do so with a mixture of anxiety and trepidation. By the time we see them they will have already tried over-the-counter reading glasses, a variety of routine eyeglass prescriptions, hand-held magnifiers, and probably retinal treatments and AREDS vitamins — often to no avail. 

Not only has their vision not improved, but they have been repeatedly told by their physician that "nothing more can be done," at least from a medical perspective. 

Eager for solutions, they reach out to Low Vision Center At Valley Vision Optometry to give it one more try, often accompanied by a friend or loved one.

We recognize how important it is for many patients to have  a "3rd person in the exam room." Having a support person can be invaluable for the patient, in a variety of ways, by providing emotional support and guidance during and after visits to the practice. This support person can be a significant other, spouse, partner, adult child, aide, or caregiver.  

Reasons to Have a Support Person Present at the Low Vision Evaluation

There are many reasons for having that third person in the room. One of them is the familiarity that helps calm the patient's anxieties. Furthermore, even if a patient’s memory is intact, they rarely remember all the suggestions and recommendations discussed during the doctor’s visit — something a support person can help with.

The support person may be able to fill in any missing information regarding the patient’s visual needs and medical history if the patient isn’t able to do so.  

Accompanying the patient to exams can give the support person a deeper understanding of the patient’s visual capabilities and limitations. They may be dismayed at the patient's poor vision during the eye chart testing or elated to discover that the patient has usable vision that can be enhanced with the use of low vision aids and devices.  

The “3rd person” can act as a cheerleader, encouraging the patient to try activities they thought were beyond their visual abilities. They can encourage the patient to try telescope glasses or read small print using a microscopic lens. 

The support person can also help and remind the patient to correctly follow the instructions when using the low vision aids by, for example, ensuring the patient is holding the reading material at the correct reading distance and situating the desk lamp for maximum benefit and brightness.  

Bring a Support Person to Your Next Low Vision Consultation

To ensure the best outcome, we highly recommend that patients invite a support person to join them for their vision evaluations and consultations with Dr. Shaun Golemba

To learn more about how Low Vision Center At Valley Vision Optometry can help low vision patients make the most of their vision, please contact Dr. Shaun Golemba today.

We serve low vision patients from Vancouver Island, Lower Mainland, Okanagan,Kootenay’s, all throughout British Columbia.



Adjust Text Size Normal Large Extra Large

We are currently offering in-office care by appointment only.

logo

COVID-19 UPDATE

The following is a summary of the steps we have taken to protect your safety.

Physical Distancing Measures:

o Reducing density of people: We have adopted a schedule which will reduce the amount of patients in our facility at one time.

o We will have some of our team working from home operating a call centre and tele-medicine pre-screening.

o Spacing stickers have been placed on our floor.

Engineering controls:

o Forms have been digitized and will be emailed to patients in advance of the appointment to minimize contact.

o A “For Payment" button has been installed on our website, valleyvisionoptometry.ca for patients to be able to pay from home to minimize contact.

o Plexiglass barriers have been installed at all 3 Front Desk stations

o Our doors will remain locked during Phase 2, opening the door to let in scheduled patients only.

o A dropbox has been installed for patients to drop off glasses in need of repair.

o Contact lens sales are administered through our webstore.

Administrative controls:

o Cleaning protocols have been written. Staff training on these protocols has been scheduled.

o Clear rules are posted on our front door and throughout all of the stations in our office.

Personal protective equipment:

o Patients will be required to wear a mask upon entry to the office and throughout their time with us. Those who do not have a mask will be supplied a surgical mask upon entry.

Policies around sickness:

o Employees and patients with cold or flu symptoms will be required to stay home.

Frequent hand washing:

o Patients, Doctors, and our Team will be required to wash hands upon entry and exit in to the exam rooms.

o Eyewear Consultants will wear gloves when handling eyewear and performing adjustments.

We currently are operating a reduced schedule, so are triaging patients to ensure those with the highest needs are prioritized.

Sincerely,

Dr. Shaun Golemba

Book an Appointment

x

We are open by appointment only. Our current hours are Monday to Friday, 8am – 4pm. Please call our office to schedule an appointment. Read about our safety protocols here.