Skip to main content

Low Vision Vision Therapy

Call 844-505-4250
Home » What's New » What Services Can I Get Using Tele-Optometry?

What Services Can I Get Using Tele-Optometry?

tele-optometry

Tele-optometry is a branch of telemedicine that can cover a wide range of problems and treatments related to vision and ocular health. Tele-medicine delivers medical care through digital medical equipment and telecommunications technology, such as online videos accessible through smart phones and tablets. This allows patients to easily receive screenings, diagnoses, prescriptions and monitoring from the comfort and safety of their home. 

Optometrists can provide virtual medical eye consultations for a variety of eye problems, including:

  • Eye infections (i.e.conjunctivitis/pink eye)
  • Itchy eyes and allergies
  • Eye pain and redness
  • Scratched eye (i.e. corneal abrasion) 
  • Flashers & floaters
  • Blurred or double vision
  • Distorted vision 
  • Dry eye syndrome 
  • Blepharitis (inflammation of the eyelid) 
  • Dermatitis

Other services:

  • General Consultations
  • Refractive Surgery Follow-Ups
  • New Prescriptions 
  • Prescription Refills

Which Digital Devices Can I Use For a Virtual Eye Evaluation? 

Laptop/Desktop:

You can easily do your tele-optometric visit from any laptop or desktop that’s equipped with a camera and a microphone. Having a strong internet connection will help ensure high-definition video calls.  

Smartphones/ Tablets/ iPads: 

Many smartphones, tablets, and iPads now have very high-resolution cameras, which are great for taking quality pictures and videos that doctors can use to provide a diagnosis.

How Can an Eye Doctor Diagnose Through a Digital Platform? 

The optometrist will provide a diagnosis based both on the images and the information you supply, and if the eye doctor believes that your issues require emergency care, you will be referred to a specialist to better help treat your condition. With tele-optometry, you can feel confident that you are receiving care from a licensed, practicing eye doctor from the comfort of your home. 

Will Insurance Cover My Virtual Eye Care Visit? 

In most cases insurance plans will cover telehealth visits, but to be on the safe side, we ask that you double-check with your insurance provider prior to the visit.

If you're experiencing certain eye concerns, including red eyes, pink eye, itchy eyes, flashes, floating spots, or double vision, contact us today to receive a diagnosis and effective treatment plan. 

Make a tele-optometry appointment before going to the emergency room or urgent care clinic to avoid the wait and any potential exposure to COVID-19. Contact us at  Valley Vision Optometry at Vancouver Island to schedule your in-home eye evaluation today! 

Adjust Text Size Normal Large Extra Large

We are currently offering in-office care by appointment only.

logo

COVID-19 UPDATE

The following is a summary of the steps we have taken to protect your safety.

Physical Distancing Measures:

o Reducing density of people: We have adopted a schedule which will reduce the amount of patients in our facility at one time.

o We will have some of our team working from home operating a call centre and tele-medicine pre-screening.

o Spacing stickers have been placed on our floor.

Engineering controls:

o Forms have been digitized and will be emailed to patients in advance of the appointment to minimize contact.

o A “For Payment" button has been installed on our website, valleyvisionoptometry.ca for patients to be able to pay from home to minimize contact.

o Plexiglass barriers have been installed at all 3 Front Desk stations

o Our doors will remain locked during Phase 2, opening the door to let in scheduled patients only.

o A dropbox has been installed for patients to drop off glasses in need of repair.

o Contact lens sales are administered through our webstore.

Administrative controls:

o Cleaning protocols have been written. Staff training on these protocols has been scheduled.

o Clear rules are posted on our front door and throughout all of the stations in our office.

Personal protective equipment:

o Patients will be required to wear a mask upon entry to the office and throughout their time with us. Those who do not have a mask will be supplied a surgical mask upon entry.

Policies around sickness:

o Employees and patients with cold or flu symptoms will be required to stay home.

Frequent hand washing:

o Patients, Doctors, and our Team will be required to wash hands upon entry and exit in to the exam rooms.

o Eyewear Consultants will wear gloves when handling eyewear and performing adjustments.

We currently are operating a reduced schedule, so are triaging patients to ensure those with the highest needs are prioritized.

Sincerely,

Dr. Shaun Golemba

Book an Appointment

x

As of May 19th, we have re-opened by appointment only. Our current hours are Monday to Friday, 8am – 4pm. Please call our office to schedule an appointment. Read about our safety protocols here.