Skip to main content
Home » What's New » We are hiring a Receptionist/Director of First Impressions

We are hiring a Receptionist/Director of First Impressions

Duties: The Receptionist is one of the most important positions in any organization. They areresponsible for the patient’s first impression. They help set the mood within the clinic and are vital tomaintaining efficient patient flow and preparing patient records. Our receptionist will be a teamplayer and will be expected to greet patients personally, professionally and handle all telephone callsand mail requirements.The person we’re looking for will not consider a phone call an interruption to their busy day…butrather a source of potential business. When the telephone rings they don’t think, "What do they wantnow?" but rather think "I wonder what awesome opportunity awaits me at the other end of the line?".Your voice tells our patients that they are the most important thing at that moment. It’s not what yousay, it’s how you say it. And it’s always with a smile. You come to work ready with a 10 out of 10attitude, uplifting other’s around you

Skills and Qualifications:- answering phones and scheduling appointments - mailing and emailing patient forms - coordinating specialist referrals - handle web store transactions; billing and receipt of payment for contact lens pickups - prescription release - mail handling confirming patient appointments - Previous phone and/or reception experience an asset - Proficient in the use of email, internet, Excel and Word - Ability to multi-task and work in a very busy environment- Post-secondary education an asset - Quick learner and self-starter - Project self-confidence - Outgoing and optimistic personality - You look for the good in others - Able to remain calm and graceful under pressure - You innately understand that the comfort and caring of our patients is our primary objective

How to apply: follow this link